Duties and responsibilities include the following, but are not limited to:

• Collaborate with stakeholders to define project scope, goals, and objectives, creating detailed work-breakdown structures, schedules, and deliverables that align with technical and business requirements.

• Develop detailed project plans and communication strategies to ensure seamless cross-functional execution.
• Identify and manage technical dependencies and critical paths, utilizing appropriate project management tools.
• Establish and lead cross-functional project teams, providing ongoing prioritization and guidance.
• Plan and execute technical rollout strategies, including documentation and communication.
• Accurately estimate resource requirements and negotiate resource allocation with other departments.

• Create and manage project budgets within SAGE, ensuring accurate tracking and control of expenditures.
• Delegate tasks effectively and resolve team conflicts to maintain project momentum.

• Proactively identify and assess technical risks and issues, developing and implementing effective mitigation plans.
• Maintain a risk register and actively manage risks throughout the project lifecycle.

• Implement robust change management processes, ensuring smooth transitions from project to operational phases.
• Manage stakeholder relationships, including internal divisions, customers, and group management, providing regular progress updates.
• Conduct site visits to customer and project implementation sites when needed.
• Effectively communicate project expectations and progress to team members and stakeholders, both internal and external.
• Measure client satisfaction, and gather client requirements, feature requests, and bug reports, and provide feedback to the client.
• Provide technical assistance and expertise to cross-functional teams, including Order Fulfilment, Sales, Marketing, and Engineering, throughout all project phases.
• Review sales and technical proposals during presales stages.